In this episode of Magellan - In the Know, Hamish Douglass, talks to Laxman Narasimhan, CEO of global consumer goods company, Reckitt Benckiser, the makers of brands such as Detol, Mortein, Nurofen and Vanish. Laxman Narasimhan was appointed CEO of RB just a few short months before COVID-19 hit the world. Appointed in September 2019, he inherited a global consumer goods giant with health and hygiene products selling across more than 180 countries. But recent years had not been kind to RB, with misfortune and miscalculation denting the trust of both consumers and long-term investors. The challenges for Laxman Narasimhan were multi-facetted and considerable.
In this wide-reaching interview, Laxman shares his perspectives on those challenges, including the decision to re-unite the hygiene and health divisions of the business. We find out how RB has responded to the COVID pandemic; and more about its relationship with China during rising international tensions. How also is the company responding to huge changes in e-commerce? How will the company re-build trust with consumers and communities? And where does Laxman Narasimhan place RB in the big issues around environmental and social responsibility, given the company’s promise to pursue of a cleaner, healthier world for all
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